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📜 Privacy Policy

At Pritam Silver Studio, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website: pritam-silver-studio1.odoo.com.

What We Collect

We collect personal information that you voluntarily provide, including:

  • Name
  • Phone number
  • Shipping address
  • Payment information

How We Use Your Data

Your data is used to:

  • Process and deliver your orders
  • Send order updates and confirmations
  • Improve user experience and website performance

Third-Party Services

We only share necessary data with trusted third parties for essential services:

  • Razorpay – For secure payment processing
  • Google Analytics – For website usage tracking and performance insights

Cookies

We use cookies to personalize your experience and gather usage analytics. By continuing to use our site, you agree to our Cookie Policy.

Your Rights

You may request to view, update, or delete your data at any time by contacting us directly via phone.

📄 Terms and Conditions

By using our website or placing an order, you agree to our terms:

  • All products are subject to availability.
  • Prices are final at the time of purchase.
  • Cash on Delivery (COD) is available.
  • Misuse or abuse of the website may result in order cancellation or account suspension.

We reserve the right to modify these terms at any time without prior notice.

🔁 Cancellation & Refund Policy

  • Orders can be cancelled within 24 hours of placement unless already shipped.
  • Refunds are issued only for damaged or incorrect items upon verification.
  • Refunds, if approved, will be processed to your original payment method within 7–10 business days.

🚚 Shipping & Delivery

  • Orders are shipped within 2–5 business days.
  • Delivery timelines may vary based on your location.
  • You will receive a tracking number once your order is dispatched.
  • Please ensure your shipping address is correct to avoid delays.

📞 Contact Us

Have questions or concerns? We're here to help:

Phone: +91 90829 94112

Email-ID:  pritamsilverstudio@gmail.com

Website: pritam-silver-studio1.odoo.com